Service & Support
Service
Our customer services and technical support are on hand 365 days a year. A team is always available for repairs and operational services across mechanical, electrical or software.
Our commitment to your continuity while packing ensure you make the most from every harvest, every year.
Installation
Our specialist team have installed machines in packhouses of every shape and size – always meeting deadlines and ensuring a smooth and seamless process.
Whatever setup or size of machines you need, we guarantee everything will be taken care of.
Training
Getting your team fully trained on our grading machines will give them the knowledge and confidence they need to maximize the potential from your investment.
During the training, your team will learn how to adapt TrueSort software to the variable defects that occur every season. Once complete, your operators will feel assured they’re ready for anything.
Support
Whenever you need us, you’ll have direct access to highly skilled and knowledgeable support engineers.
Our team can help with any technical questions, helping to maximize throughput and defect detection. If something should go wrong, we’ll get it fixed as fast as possible.
